Last Revised AST RESEARCH, INC. TECHNICAL BULLETIN # 1786 12/12/97 TITLE: Invalid Page Fault, Corel WordPerfect 7 ISSUE When attempting to run Corel WordPerfect 7 on an Advantage! Atlas system, after reinstalling from the blue OEM Corel WordPerfect 7 Suite CD, the application window will begin to appear, followed closely by an illegal operation statement: "WPWIN7 caused an invalid page fault in module PFMK70.PFC @ 0137:37ec36ec." No reinstallation or combined removal and reinstallation from the CD, will resolve this error. This issue affects all Adventure! systems. BACKGROUND See the ACTION section below. ACTION There are two fixes to this issue: 1. Run a Hard Disk Restore with the current Hard Disk Restore floppy/CD kit for the system, according to the Advantage! matrix. 2. Obtain the updated Corel WordPerfect Suite 7 CD (retail version) from Corel by calling 1-800-77COREL (1-800-772-6735) and requesting it. NOTES The OEM installation CD contains an older version of the Corel WordPerfect 7 executable (WPWIN7.EXE) than is found on the current restore CD. Corel has a knowledge base article referencing this error and relating it to this older software build. See Corel Knowledge Base document ID# 9320.HDI Corel Build: 7.0.2.19. Corel OEM CD Build: 7.0.0.2327. TAN 000253DP --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Template Rev 02