Last Revised AST RESEARCH, INC. TECHNICAL BULLETIN # 1732 06/17/97 TITLE: Windows NT CD Audio Sanyo 16x CD-ROM ISSUE When running the CD Audio test from the Hardware Compatibility Test (HCT) CD for Windows NT, an incompatibility error occurs. This error occurs intermittently on systems that include the Sanyo 16x CD-ROM with firmware revision 2.08, AST part number 234701-910. This issue occurs on all systems which include the Sanyo 16x CD-ROM (model CDR-S112) with firmware revision 2.08. BACKGROUND N/A ACTION To resolve the issue, flash the Sanyo 16x CD-ROM firmware to revision 2.09, by performing the following steps: 1. Obtain file SANYO209.EXE from one of AST's On-Line! services as follow: AST WWW Site: http://www.ast.com AST On-Line! BBS*: See IB0001.TXT CompuServe: GO: ASTFORUM Prodigy: JUMP: ASTSUPPORT * Refer to IB0001.TXT for a list of AST's international BBS numbers. To decompress this file, create a temporary directory on your hard drive, copy the downloaded file to that directory, and run the file. 2. Insert a 3.5" formatted 1.44MB diskette into drive A: and run the EXTRACT utility. This will transfer the diskette image file to the floppy diskette. 3. Run file FLASH_SM.EXE, contained in the download. NOTES N/A TAN N/A --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Template Rev 02