AST RESEARCH, INC. TECHNICAL BULLETIN # 1703 04/15/97 TITLE: Ascentia P, Win 3.1x, Lotus ScreenCam ISSUE When using Lotus ScreenCam for Windows 3.1x on an Ascentia P system, the audio may continue after the user presses the pause button. This issue affects the following Ascentia P systems: 501996, 501997, 503039, and 503041. BACKGROUND When playing a Lotus ScreenCam file for Windows 3.1x, the user may pause and restart the file with the control panel that the system displays on the screen. When the user presses the pause button, the video portion of the file will pause correctly, but the audio may continue. The systems listed above use a Vibra16 audio controller, which is 100% Sound Blaster 16-compatible. ACTION To resolve the issue perform the steps listed below: 1. Download file SBBASIC.EXE, from the Creative Labs Web site at the following address: http://www.creaf.com/wwwnew/tech/ftp/ftp-sb16awe.html or call the Creative Labs BBS at (405) 742-6660. This file contains the latest Sound Blaster 16 drivers from Creative Labs. 2. Run file SBBASIC.EXE in an empty directory to extract the files included. Follow the installation instructions contained in the README.TXT file. NOTE: During the installation, the drivers will default to the c:\sb16 directory. Install the files in the following area instead: C:\VIBRA16 NOTES If you experience difficulty installing the drivers, please refer to Technical Bulletin 1648TB.TXT. TAN TPR 3336PS --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01