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AST RESEARCH, INC. TECHNICAL BULLETIN # 1430 2-6-96
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Manhattan P Percepta May Be Unable to Load Windows NT 3.51
PROBLEM
The Percepta Host Agent for the DPT 3224 disk array may not load on the
Windows NT 3.51 server, without the correct DPT software, and the Percepta
1.21 Host Agents.
CAUSE
The Percepta 1.21 Host Agent unloads because it has detected incorrect
revisions of the DPT 3224 firmware and the DPT Storage Manager utilities.
The previous versions of the Percepta Host Agents prior to version 1.21 did
not contain the DPT Host Agent for Windows NT.
SOLUTION
The three conditions below must be met in order for the system to operate
properly:
1. Replace the DPT controller board with AST p/n 234067-003,
revision 7CH.
2. Upgrade to the new Percepta Host Agents, revision 1.21
(AST p/n 911580-036) or higher.
3. Upgrade the DPT PM3224 PCI Storage Manager Utilities to revision 1.02
(AST p/n 911709-036,-037,-038,-039 ) or higher.
For additional information on the Percepta Host Agents, see Software
Bulletin # 0222. File 11580036.EXE is downloadable from AST's BBS and
other On-Line! forums.
For additional information on the DPT PM3224 PCI Storage Manager
Utilities, see Software Bulletin # 0207. Files 11709036.EXE,
11709037.EXE, 11709038.EXE, and 11709039.EXE are downloadable from
AST's BBS and other On-Line! forums.
The above software bulletins and software are available from AST's BBS
(817) 230-6850. AST's BBS supports modem speeds up to 28.8k bps. The
above files will also be posted on:
CompuServe
Go ASTSUPPORT
AST Worldwide Web Site
http://www.ast.com
SYSTEMS AFFECTED
AST PART NUMBER AND DESCRIPTION
501502-XXX Manhattan P 5090
501503-XXX Manhattan P 5100
501830-XXX Manhattan P 5133