INTERNET ASSISTANT KNOWN ISSUES Welcome to the Microsoft Internet Assistant for Word 6.0 Beta. This product is under continuing development and quality testing by Microsoft. We invite you to use it and let us know of problems you encounter. Submit problem reports by using the form available at http://www.microsoft.com/pages/deskapps/word/ia/form.htm or by sending email to wordhtml@microsoft.com. Please use caution and save your work frequently while using this beta product. This document contains the following information: 1. TCPIP/WINSOCK.DLL compatibility 2. Installing over previous beta versions of WordIA 3. Removing Internet Assistant 4. Misc. Issues 1. TCPIP/WINSOCK.DLL Compatibility Internet Assistant is compatible with Microsoft TCP/IP for Windows for Workgroups 3.11 available from http://www.microsoft.com/pages/bussys/wolverine/default.htm. It is also compatible with the latest versions of TCPIP/WINSOCK.DLL software available from many Internet service providers. For current information on compatibility with TCPIP/WINSOCK.DLL software, check the page available at http://www.microsoft.com/pages/deskapps/word/ia/support.htm. 2. Installing over a previous beta version of Internet Assistant. If you have previously installed a previous beta version of Internet Assistant, you must complete the following steps prior to running setup.exe. * Using Windows File Manager, find and delete all IW*.* files, using the following procedure. 1. From the File menu, choose search 2. In the Search For box, type: IW*.* 3. In the Search From box, type: C:\ (or other hard drive location where you installed Internet Assistant 4. Select all files in the resulting window, and then press DELETE * Delete the templates HTML.DOT and WEBVIEW.DOT from your Word templates directory. * Delete the file HTMLWLL.WLL from your Word startup directory. * Delete the file WORDHTML.INI from your Windows directory. 3. Removing Internet Assistant You may remove Internet Assistant from your computer by rerunning setup.exe and selecting "remove all". Note: You may wish to back up favorite.doc in your winword\internet subdirectory by saving it in under another name prior to removing all Internet Assistant files. 4. Misc. Issues For current information on known issues with Internet Assistant, check the page available at http://www.microsoft.com/pages/deskapps/word/ia/support.htm. Thank you for beta testing Microsoft Internet Assistant for Word 6.0. We look forward to your feedback via http://www.microsoft.com/pages/deskapps/word/ia/form.htm or by sending email to wordhtml@microsoft.com. We regret that we will not be able to respond individually to each feedback report.